Moneris Solutions is Canada’s largest processor of debit and credit card payments. Operating in Canada and the United States, Moneris processes more than 3 billion transactions a year for over 350,000 merchant locations and has more than 1,300 employees across North America.
eBrand’s team was tasked to provide Moneris with an assessment and roadmap for business intelligence to enable Moneris to continue its leadership position in the industry and further increase customer service by allowing Moneris to have a better view of their customer profiles and associated trends. Our team documented business definitions, analyzed the current technology infrastructure, and provided the client with a benchmark in comparision to the industry standards.
The result? A robust web-based tool with highly visual and easy to understand reports and metrics which are loaded in real-time inline with the overall business intelligence strategy.